Démarche en ligne

My training account

Anyone who wishes to use their personal training account (CPF) or consult their rights
Opening and accessing this account is free.
Variable depending on whether you consult your rights or want to know about possible aids or buy training
With your account (Social Security number and password) or FranceConnect + (for the purchase of training)
Language French

Go to the online procedure

Where can I get information

Help for users of the My Training Account site
Once your account has been created online, you can obtain information on the use of the moncompteformation.gouv.fr website
Via internet
From your secure area, a heading :
Provides answers to several questions related for example to the rights acquired by the CPF, financing, registration for training...
May allow you to contact an advisor.
Via a voice server
General information: 09 70 82 35 50 (call not surcharged)
Questions related to registration or login: 09 70 82 35 51 (call not surcharged) Monday to Friday from 9:00 am to 5:00 pm.

Comment faire ?

Consult his rights

You can find out your rights in euros acquired during your professional activities.

Hourly entitlements acquired in the public sector also appear.

Search for training

Entering a training course (example: English) allows you to ask a series of questions (examples: in person/remotely, location of the training).

FYI

If you have a balance to pay, you must bring your credit card.

Et après ?

If you have requested training

General case

The training organization has 2 working days to answer you. After this time, your file is canceled, so you can delete it.

Specific registration procedures (prerequisites)

If the training includes specific registration procedures (prerequisites), the organization must acknowledge receipt of your request within 2 days. He then has 30 working days to contact you and validate with you the prerequisites.

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My training account

Where can I get information

Comment faire ?

Consult his rights

Search for training

Et après ?

If you have requested training

General case

Specific registration procedures (prerequisites)

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J'ai réalisé une démarche administrative

Recevoir la lettre de Service Public

My training account

Where can I get information

Comment faire ?

Étapes de la démarche

Et après ?

Suivi de la demande

Délai de réponse de l’administration

Find out more if the training organization refused the application

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J'ai réalisé une démarche administrative