Démarche en ligne
My training account
Et après ?
Once you have submitted a registration request, you can follow the progress of your file in your personal area.
If you have requested training, the response time varies depending on the situation:
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General case
The training organization has 2 working days to answer you. After this time, your file is canceled, so you can delete it.
Specific registration procedures (prerequisites)
If the training includes specific registration procedures (prerequisites), the organization must acknowledge receipt of your request within 2 days. He then 30 working days to contact you and validate with you the prerequisites.
The organization has the option of refusing your application for registration. You can contact him directly to find out the reasons.
Cette démarche concerne :
J'ai réalisé une démarche administrative
Je donne mon avis sur Services Publics +. L'administration concernée me répondra.
Verified 26 November 2025 - Public Service / Directorate of Legal and Administrative Information (Prime Minister)
Comment faire ?
They vary according to your approach:
Répondez aux questions successives et les réponses s’afficheront automatiquement
Consult his rights
You can find out your rights in euros acquired during your professional activities.
If you have worked in the public sector, earned time entitlements also appear.
Search for training
Entering a training course (example: English) allows you to ask a series of questions (examples: in person/remotely, location of the training).
In case of difficulty, a service can help you.
Who shall I contact
Once your account has been created online, you can obtain information on the use of the moncompteformation.gouv.fr website
Via internet
From your secure area, a heading :
Via a voice server
General information: 09 70 82 35 50 (call not surcharged)
Questions related to registration or login: 09 70 82 35 51 (call not surcharged) Monday to Friday from 9:00 am to 5:00 pm.