ID card of an adult: in case of loss
Verified 29 September 2025 - Directorate of Legal and Administrative Information (Prime Minister), Ministry of the Interior
You have lost your identity card and you wish get a new card ? We present you step by step the process to follow. It differs depending on whether the loss occurred in France or abroad.
In France
Step-by-step approach
You must report the loss of your identity card to the police authorities only if you don't want to do one again immediately. A receipt will be given to you.
If you do immediately When you request a new card, you do not have to contact the police authorities. The declaration of loss will be made at the counter at the time of submission of the dossier and attached to the application form.
The location of the request does not depend on your domicile. You can surrender in any town hall, provided that it is equipped with a recording station.
The list of equipped town halls can be consulted online:
Who shall I contact
Warning
Many town halls require that the file be filed only by appointment.
THEANTS: titleContent make available a search engine enabling find an appointment in an equipped town hall:
Find an appointment for an ID card request
You can prepare the process by making a online pre-applicationBut it's not an obligation.
Pre-application saves you time when submitting the application.
You have to buy a fiscal stamp of an amount of €25 (€12.50 in Guyana).
Répondez aux questions successives et les réponses s’afficheront automatiquement
You make a pre-application online
You can purchase the tax stamp at the end of the pre-application procedure.
You do not make a pre-application
You have 2 possibilities : either buy the stamp on the internet, or buy it in a tobacco shop.
You want to buy the stamp online
You must use this online service:
You want to buy the stamp in a tobacco shop
You can buy a tax stamp in a tobacco office if it is equipped with the application Authorized point of sale.
You have to present the documents originals.
The documents to be presented vary depending on whether you have a passport or not:
Répondez aux questions successives et les réponses s’afficheront automatiquement
You have a valid passport
You must submit the following documents:
- Your passport
- 1 photo ID less than 6 months and conforms to standards
- 1 proof of address
- Declaration of loss to be completed on site or using the form cerfa n°14011 to be completed, signed and printed
- Tax stamp
- If you have made a pre-application, the pre-application number and/or QR code obtained at the end of the process (it is advisable to print the pre-application summary).
You have an expired passport
Expiry date: less than 5 years
You must submit the following documents:
- Your passport
- 1 photo ID less than 6 months and conforms to standards
- 1 proof of address
- Declaration of loss to be completed on site or using the form cerfa n°14011 to be completed, signed and printed
- Tax stamp
- If you have made a pre-application, the pre-application number and/or QR code obtained at the end of the process (it is advisable to print the pre-application summary).
Expiry date: more than 5 years
You must submit the following documents:
- 1 photo ID less than 6 months and conforms to standards
- 1 proof of address
- Declaration of loss to be completed on site or using the form cerfa n°14011 to be completed, signed and printed
- Tax stamp
- If you don't have a passport or it is older, check if the civil status of the place of birth is dematerialized. If it is not the case, you must provide a birth certificate (full copy or extract with filiation) of less than 3 months
- Proof of French nationality if you find yourself in a particular situation (e.g. birth abroad of foreign-born parents)
- If you have made a pre-application, the pre-application number and/or QR code obtained at the end of the process (it is advisable to print the pre-application summary).
You don't have a passport
You must submit the following documents:
- 1 photo ID less than 6 months and conforms to standards
- 1 proof of address
- Declaration of loss to be completed on site or using the form cerfa n°14011 to be completed, signed and printed
- Tax stamp
- If you don't have a passport or it is older, check if the civil status of the place of birth is dematerialized. If it is not the case, you must provide a birth certificate (full copy or extract with filiation) of less than 3 months
- Proof of French nationality if you find yourself in a particular situation (e.g. birth abroad of foreign-born parents)
- If you have made a pre-application, the pre-application number and/or QR code obtained at the end of the process (it is advisable to print the pre-application summary).
FYI
To use a usage name that is not yet on an identity document, other documents must be provided depending on the nature of that second name: name of spouse or name of other parent.
Your presence is essential to proceed with fingerprinting.
You have to come with all the necessary documents.
The identity card is not manufactured on site and therefore cannot be issued immediately.
The manufacturing time depends on the location and period of the request. It takes several weeks and, as the summer holidays approach, delays can extend.
You can track your request on the website of theANTS: titleContent :
If you entered a mobile phone number when you applied, you will receive an SMS when your ID card is available.
You must remove the card personally at the place where the dossier was lodged.
It must be removed within 3 months. After this time, it will be destroyed.
The identity card is in the form of a credit card.
The card is valid for 10 years.
Abroad
Step-by-step approach
You must report the loss of your identity card to the local police authorities and the nearest embassy or consulate only if you do not wish to reapply immediately a new map. A receipt will be given to you.
IF you ask immediately With a new card, you do not have to contact the local police authorities, or the French embassy or consulate. The declaration of loss will be made at the counter at the time of submission of the dossier and attached to the application form.
You have to move consulate or embassy.
Your presence is essential to proceed with fingerprinting.
Who shall I contact
Warning
The service may require that the file be filed only by appointment. Find out more on the internet or by phone.
You have to present the documents originals.
Répondez aux questions successives et les réponses s’afficheront automatiquement
You have a valid passport
You must submit the following documents:
- Your passport
- 1 photo ID less than 6 months and conforms to standards
- 1 proof of address.
FYI
To use a usage name that is not yet on an identity document, other documents must be provided depending on the nature of that second name: name of spouse or name of other parent.
You have an expired passport
Expiry date: less than 5 years
You must submit the following documents:
- Your passport
- 1 photo ID less than 6 months and conforms to standards
- 1 proof of address.
FYI
To use a usage name that is not yet on an identity document, other documents must be provided depending on the nature of that second name: name of spouse or name of other parent.
Expiry date: more than 5 years
You must submit the following documents:
- 1 photo ID less than 6 months and conforms to standards
- 1 proof of address
- If you don't have a passport or it is older, check if the civil status of the place of birth is dematerialized. If it is not the case, you must provide a birth certificate (full copy or extract with filiation) of less than 3 months.
- Proof of French nationality if you find yourself in a particular situation (e.g. birth abroad of foreign-born parents).
FYI
To use a usage name that is not yet on an identity document, other documents must be provided depending on the nature of that second name: name of spouse or name of other parent.
You don't have a passport
You must submit the following documents:
- 1 photo ID less than 6 months and conforms to standards
- 1 proof of address
- If you don't have a passport or it is older, check if the civil status of the place of birth is dematerialized. If it is not the case, you must provide a birth certificate (full copy or extract with filiation) of less than 3 months.
- Proof of French nationality if you find yourself in a particular situation (e.g. birth abroad of foreign-born parents).
FYI
To use a usage name that is not yet on an identity document, other documents must be provided depending on the nature of that second name: name of spouse or name of other parent.
The ID card costs €25.
You can buy the tax stamp online :
Online purchase of the tax stamp - ID card
You can also adjust directly in cash at the consulate. Some consulates also accept payment by credit card, check or bank transfer. Visit the consulate's website to find out how to pay.
Who shall I contact
Your presence is essential to proceed with fingerprinting.
You have to come with all the necessary documents.
If you wish to collect the identity card from a authorized honorary consul or a head of diplomatic or consular post, this must be indicated at the counter when the application is submitted.
The identity card is not manufactured on site and therefore cannot be issued immediately.
The manufacturing time depends on the location and period of the request. It takes several weeks and, as the summer holidays approach, delays can extend.
You can track your request on the website of theANTS: titleContent :
If you entered a mobile phone number when you applied, you will receive an SMS when your ID card is available.
You must pick up your identity card either at the place of filing the file, or from a authorized honorary consul or a head of diplomatic or consular post.
It must be withdrawn within 3 months. After this time, the new card is destroyed.
The identity card is in the form of a credit card.
The card is valid for 10 years.
Who can help me?
Find who can answer your questions in your region
If you live in France (to get support in the completion of the process on the internet)
France Services / House of services to the public
Cost of the ID card
Cost in French Guiana
Online service
Online service
Online service
Search tools