Accessibility of online services

Compliance Status

The online service ‘ Change of address online ” is partially compliant with the general accessibility improvement framework, GRFA version 4 due to the non-compliances listed in the “Inaccessible Content” section.

Test result

The compliance audit carried out on March 23, 2023 by the Koéna business shows that the site is 76% compliant with the RGAA version 4.0.

All steps of the process were verified for compliance:

• Before you start
• My personal information
• Address adjustment
• My new contact details
• Recipient Organizations
• Summary
• Confirmation

Despite the presence of some non-conformities, the level of accessibility of the approach is good enough that most users with disabilities are able to complete the approach without major difficulty. Corrections are planned.

Inaccessible content

Below are listed all the non-compliant criteria.

• 1.2 Is each decoration image correctly ignored by assistive technologies?
• 7.1 Is each script, if necessary, compatible with assistive technologies?
• 7.3 Is each script controllable by the keyboard and any pointing device (except in special cases)?
• 7.4 For each script that initiates a context change, is the user notified or in control of it?
• 8.2 For each web page, is the generated source code valid according to the specified document type?
• 8.4 For each web page with a default language, is the language code relevant?
• 8.7 On each web page, is each language change indicated in the source code (except in special cases)?
• 8.9 In each web page, the tags should not be used solely for presentation purposes. Is this rule respected?
• 10.6 In each web page, is each link whose nature is not obvious visible in relation to the surrounding text?
• 10.7 In each web page, for each element receiving the focus, is the focus taken visible?
• 10.8 For each web page, are hidden contents intended to be ignored by assistive technologies?
• 10.11 For each web page, can content be presented without using a vertical scroll for a window with a height of 256px or a horizontal scroll for a window with a width of 320px (excluding special cases)?
• 11.7 In each form, is each legend associated with a grouping of fields of the same nature relevant?

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

Tools used during the audit

• RGAA extension published by DINUM for Firefox;
• Browser Code Inspector (Firefox)
• Contrast-Finder and Color Contrast Analyser to test color contrasts.
• W3C Validator: validator.w3.org
• HeadingsMap extension for Firefox, to visualize structuring by titles.
• Chris Pederick Web Developer browser extension: https://chrispederick.com/work/web-developer/
• ARCtoolkit on Chrome for many criteria: https://chrome.google.com/webstore/detail/arc-toolkit/chdkkkccnlfncngelccgbgfmjebmkmce
• Accessibility PDF | PDF Accessibility Checker (PAC 2021): https://pdfua.foundation/fr/pdf-accessibility-checker-pac

User agents and assistive technologies used to verify content accessibility

Accessibility verification is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyser).

The web page tests were performed with the following combinations of web browsers and screen readers:

Web browser and screen reader combinations:

Compliance Status

The online service ‘ Report credit card fraud (Perceval) ” is partially compliant with the general accessibility improvement framework, GRFA version 4, due to the non-compliances listed in the “Inaccessible Content” section.

Test results

As of December 6, 2024, the Legal and Administrative Information Directorate indicates that no changes have been made to the online services. As a result, the compliance rate is unchanged from the previous audit.

The compliance audit carried out on December 6, 2021 by the Access42 business shows that the site is 82.35% compliant with the RGAA version 4.1.

All steps of the process were verified for compliance:

• Report fraudulent use of my credit card
• My personal information
• Reporting of fraudulent use
• Conditions for card diversion
• Summary of my report
• Post Submission Summary

Despite the presence of some non-conformities, the level of accessibility of the approach is good enough that most users with disabilities are able to complete the approach without major difficulty. Corrective measures are planned for 2022.

Inaccessible content

Below are listed the main non-conformities of the site.

• The order of the contents is not consistent, in particular the buttons for deleting and modifying a content, positioned before the content.
• Multiple labels are not correctly linked to fields.
• Some field groupings are missing.
• The PDF document that offers help for emails is not tagged.

To a lesser extent, the contrast of form field borders is insufficient.

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User agents and assistive technologies used to verify content accessibility

Accessibility verification is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyser).

The web page tests were performed with the following combinations of web browsers and screen readers:

Web browser and screen reader combinations:

Compliance Status

The online service “Application for registration on the electoral roll (DILE)” is partially compliant with the general reference framework for improving accessibility, GRFA version 4, due to the non-compliances listed in the “Inaccessible Content” section.

Test results

As of December 6, 2024, the Legal and Administrative Information Directorate indicates that no changes have been made to the online services. As a result, the compliance rate is unchanged from the previous audit.

The compliance audit carried out on 5 November 2021 by the Access42 business shows that the site is 93.02% compliant with the RGAA version 4.1.

The following pages of the approach were audited for compliance:

• Home
• Approach
• Summary
• Confirmation
• Give your opinion

Despite the presence of some non-conformities, the level of accessibility of the approach is good enough that most users with disabilities are able to complete the approach without major difficulty. Corrections are planned.

Inaccessible content

Below are listed the main non-conformities of the site.

• Source code write errors;
• In the form, some fields of the same nature are not well grouped;
• On some links, the indication of opening in a new tab, given by an icon, has no alternative (for screen readers in particular).

It is therefore these points which will require special attention and which will require the most effort.

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User agents and assistive technologies used to verify content accessibility

Accessibility verification is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyser).

The web page tests were performed with the following combinations of web browsers and screen readers:

Web browser and screen reader combinations:

Compliance Status

The online service for requesting a civil status document that occurred abroad is partially compliant with the general reference framework for improving accessibility, GRFA version 4.1.2, due to the non-compliances listed in the ‘Test results’ section.

Test results

Koena’s compliance audit found that:

• 95% of the GRFA criteria are met. This is the number of criteria fully met on the entire sample pages. We are also talking about overall compliance rates.
• The average online service compliance rate is 98%. This is the average of the compliance score obtained on each page of the sample.

No particular difficulties were found with regard to the corrective measures to be taken. These fixes will be implemented later this year.

Inaccessible content

Listed below are the non-conformities of the site.

• 7.5 Restitution of status messages by assistive technologies
• 7.3 Control by keyboard and any pointing device of each script
• 8.7 Indication of each language change in the source code

Establishment of this accessibility statement

This statement was issued on 27 October 2025.

Technologies used for the realization of the website

• HTML5
• CSS
• JavaScript

User agents, assistive technologies, and tools used to verify accessibility

The web page tests were performed with the following combinations of web browsers and screen readers:

Tools used

The following tools were used in the evaluation:

• DINUM RGAA extension for Firefox
• Browser Code Inspector (Firefox)
• Contrast-Finder and Color Contrast Analyser to test color contrasts
• W3C Validator: validator.w3.org
• HeadingsMap extension for Firefox, to visualize structuring by titles
• Chris Pederick Web Developer browser extension: https://chrispederick.com/work/web-developer/
• ARCtoolkit on Chrome for many criteria https://chrome.google.com/webstore/detail/arc-toolkit/chdkkkccnlfncngelccgbgfmjebmkmce
• Accessibility PDF | PDF Accessibility Checker (PAC 2021): https://pdfua.foundation/fr/pdf-accessibility-checker-pac

Pages of the site that have undergone compliance verification

All pages of the site have been checked for compliance:

• Step 1 – Your approach
• Step 2 – The requested act
• Step 3 – Contact Information
• Step 4 – verification and sending
• Request sent
• Give us your opinion

Compliance Status

The “Pre-application for Civil partnerships” online service is partially compliant with the general accessibility improvement framework, GRFA version 4, due to the non-compliances listed in the ‘Inaccessible content’ section.

Test results

The compliance audit carried out on 04 October 2021 by the Access42 business shows that the site is 78.69% compliant with the RGAA version 4.1.

Following an internal revenue audit conducted by the DILA Accessibility Expert on June 16, 2023, the compliance rate with RGAA v 4.1 is now 88.52%.

The sample of the pages of the site that have undergone a compliance verification is as follows:

• Partner Personal Information 1
• Partner Personal Information 2
• Certifications on honor
• Civil partnership Agreement
• Supporting documents
• Summary of information
• End of approach
• Confirmation

Only a limited number of non-compliances were identified. No particular difficulties were found with regard to the corrective measures to be taken.

Inaccessible content

Non-conformances

Below are listed the main non-conformities of the site.

• Scripts and use of the ARIA API;
• Forms (input control);
• Contrasts of interface components.

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User agents and assistive technologies used to verify content accessibility

Accessibility verification is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyser).

Content restitution checks were carried out on the basis of the combination provided by the GRFA reference base, with the following versions:

Compliance Status

The website https://www.service-public.gouv.fr/particuliers/vosdroits/demarches-et-outils/interrogation-fourriere is fully compliant with the general accessibility improvement framework (RGAA), version 4.1.2, due to the non-conformances and derogations listed below.

Test result

The compliance audit carried out by Koena reveals that:

• 100% of RGAA criteria are respected. This is the number of criteria fully met on the entire sample pages.
• The average compliance rate of the online service amounts to 100%. This is the average of the compliance score obtained on each page of the sample.

Pages of the site that have undergone compliance verification

• Home – Check: https://www.service-public.gouv.fr/particuliers/vosdroits/demarches-et-outils/interrogation-fourriere
• Service Response – Result: https://www.service-public.gouv.fr/particuliers/vosdroits/demarches-et-outils/interrogation-fourriere

Content not subject to the accessibility obligation

Article 3 of Decree No. 2019-768 of July 24, 2019 lists the content exempted from the accessibility obligation.

In particular, we noted content that was exempted on the basis of paragraph 3:

"Third-party content that is neither funded nor developed by the organization concerned and that is not under its control"

Captcha CaptchState imposed by the State Agency for Financial Informatics (AIFE)

Establishment of this accessibility statement

This statement was issued on 05/09/2023 . It was updated on 14/12/2023.

Technologies used for the realization of the website

The following technologies are used on the website:

• HTML5
• CSS
• JavaScript

Compliance Status

The online service ‘ Editing an association ” is partially compliant with the general accessibility improvement framework, GRFA version 4, due to the non-compliances listed in the “Inaccessible Content” section.

Test results

As of December 6, 2024, the Legal and Administrative Information Directorate indicates that no changes have been made to the online services. As a result, the compliance rate is unchanged from the previous audit.

The compliance audit carried out on 13 September 2021 by the Access42 business shows that the site is 76.27% compliant with the RGAA version 4.1.

The sample of the pages of the site that have undergone a compliance verification is as follows:

• My situation
• Declarant
• Association Identification
• Modification of real estate assets
• Removal of real estate assets
• Union Composition Change
• Seat Modification
• Address Validation
• Adding real estate assets
• Managing Address Change
• Change coordinates managing
• Attachments
• Summary
• End of approach
• Confirmation
• Dissolution association

Only a limited number of non-compliances were identified. No particular difficulties were found with regard to the corrective measures to be taken.

Inaccessible content

Below are listed the main non-conformities of the site.

• Scripts and use of the ARIA API
• Forms (error handling)

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User agents and assistive technologies used to verify content accessibility

Accessibility verification is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyser).

Content restitution checks were carried out on the basis of the combination provided by the GRFA reference base, with the following versions:

Compliance Status

The online service of " Census of Citizens (RCO) ” is partially compliant with the general accessibility improvement framework, GRFA version 4, due to the non-compliances listed in the “Inaccessible Content” section.

Test results

As of December 6, 2024, the Legal and Administrative Information Directorate indicates that no changes have been made to the online services. As a result, the compliance rate is unchanged from the previous audit.

The compliance audit carried out by the Interministerial Directorate for Digital Affairs (DINUM) on 19 October 2021 revealed that 86% of the 106 criteria tested were met.

All steps of the process were verified for compliance:

• Situation of the declarant
• Personal Information
• Parentage
• Method of sending the procedure
• Request Summary
• Post Submission Summary

Inaccessible content

Below are listed the main non-conformities of the site.

• Criterion 6.1: Some links are not explicit.
• Criterion 7.1: Some scripts are not compatible with assistive technologies.
• Criterion 10.8: For some web pages, some hidden content is not intended to be ignored by assistive technologies.
• Criterion 11.4: For some forms, some field labels and its associated field are not attached.
• Criterion 11.5: For some forms, fields of the same nature are not grouped, if necessary.
• Criterion 11.10: For some forms, some input controls are not used appropriately.
• Criterion 13.1: For some web pages, the user does not have control over certain time limits modifying the content.
• Criterion 13.3: For some web pages, some downloadable office documents do not have an accessible version.

Technologies used

• HTML5
• CSS
• JavaScript

Test environment

Content restitution checks were carried out on the basis of the combination provided by the GRFA reference base, with the following versions:

• MacOS Catalina 10.15.7
• Brave 1.29.77 Chromium: 93.0.4577.63
• Firefox 91.0.2

Tools to assess accessibility

• Wave
• HeadingsMap
• Web Developer Chrome extension
• Color Contrast Analyser

Compliance Status

The interactive online form “ Application for leave to leave the territory for a minor ” is partially compliant with the general accessibility improvement framework, GRFA version 4, due to the non-compliances listed below.

The page tested is: https://www.service-public.gouv.fr/simulateur/calcul/15646-01

Test results

The compliance audit carried out by the Directorate of Legal and Administrative Information (DILA), on December 19, 2024, reveals a compliance rate of 78.43%.

The main non-compliances, which are particularly impacting for blind and visually impaired users, are:

Scripts Theme:

• The “Your authorization is ready” success message, displayed at the end of the form, is not returned to assistive technologies.
• Some dynamically generated error messages at the output of the fields are not correctly rendered to the assistive technologies.

Thematic Consultation:

• The certificate generated in PDF, available for download, is not accessible (absence of structure and title elements in the document properties).

Thematic Forms:

• No input control on radio button groups.
• The informational messages are not correctly associated with the corresponding fields.
• Some form field groupings are irrelevant (lower impact).

Technologies used

• HTML5
• CSS
• JavaScript

Test environment

Content restitution checks were carried out on the basis of the combination provided by the GRFA reference base, with the following versions:

• Firefox 128.5.1esr / NVDA 2024.4.1
• Chrome 131.0.6778.109 / NVDA 2024.4.1
• Edge 131.0.2903.99 / NVDA 2024.4.1

Tools to assess accessibility

• Wave
• HeadingsMap
• Color Contrast Analyser
• Stylus
• PAC (PDF Accessibility Checker) 2024

Compliance Status

The online service “Consular registration in the register of Frenchmen established outside France” is partially compliant with the general reference framework for improving accessibility, GRFA version 4, due to the non-compliances listed in the “Inaccessible Content” section

With regard to the register of French people living outside France, this online approach allows users to carry out the following actions:

• Register: https://www.service-public.gouv.fr/particuliers/vosdroits/R43248
• Renew your registration: https://www.service-public.gouv.fr/particuliers/vosdroits/R43250
• Refresh folder: https://www.service-public.gouv.fr/particuliers/vosdroits/R43249
• Request de-listing: https://www.service-public.gouv.fr/particuliers/vosdroits/R43251
• Apply for your certificates and consular card: https://www.service-public.gouv.fr/particuliers/vosdroits/R45780

Test results

As of January 13, 2025, the Directorate of Legal and Administrative Information indicates that no changes have been made to the online services. As a result, the compliance rate is unchanged from the previous audit.

The compliance audit carried out on 13/01/2022 by the Access42 business shows that the site is 75.47% compliant with the RGAA version 4.1. The sample of the pages of the site that have undergone a compliance verification is as follows:

Inaccessible content

Non-conformances

• Pages have an irrelevant default language indication
• Texts and interface components have insufficient contrasts
• JavaScript features are not supported by assistive technologies or are not keyboard accessible, including content that appears and hides, auto-complete lists, character counters, or improperly use ARIA properties
• Pages use tags for presentation purposes, such as empty paragraphs and unstructured text in paragraph tags
• Pages have a poorly defined structure and/or main areas
• Pages experience loss of information and readability when pages are zoomed to 200%
• The visual indication of the focus is not sufficiently contrasted on several interactive elements
• Informative content is ignored by assistive technologies
• Form fields of the same nature are not grouped together
• Input aids not relevant to fields that are waiting for a particular format, error messages not related to fields
• Groupings of fields without a caption;
• Some form fields that are waiting for a user's personal data are not identified
• PDF documents are not accessible and have no accessible alternative

Content not subject to the accessibility obligation

Reporting users can file documents in office format.

These documents, provided by uncontrollable third parties, are exempt from accessibility requirements.

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User agents and assistive technologies used to verify content accessibility

Accessibility verification is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyser).

Content restitution checks were carried out on the basis of the combination provided by the GRFA reference base, with the following versions:

Test environment: computer

Test environment – mobile

Compliance Status

The reporting of a scam on the internet is partially in line with the general reference framework for improving accessibility, GRFA version 4due to the non-compliances listed in the “Inaccessible Content” section. This online approach allows you to make a report or file a complaint online for the following cases:

• Ransomware or ransomware
• Hacking of an email (email, social networks...)
• Phishing
• Fraud related to an internet purchase
• Fraud related to a rental on the internet
• Blackmail / Threats during a romantic or friendly relationship on the internet

These different use cases are accessible from this page: https://www.service-public.gouv.fr/particuliers/vosdroits/N31138

Test results

The compliance audit carried out on January 30, 2025 by the business Koena reveals that the site is 62% compliant to GRFA version 4.1.2

The sample of the pages of the site that have undergone a compliance verification is as follows:

• My personal information
• Description of the facts
• Financial loss
• Additional information
• Summary of my statement
• Send my request
• Filing of a Complaint Supplement
• Withdrawal of complaint

for the following two functional routes:

• filing a complaint for a fake sales site
• filing a complaint for a scam of feelings

Corrections are planned.

Inaccessible content

Non-conformances

Below are listed the main non-conformities of the site.

• 3.3 In each web page, are the colors used in the interface components or graphical elements bearing information sufficiently contrasted (except in special cases)?
• 6.1 Is each link explicit (except in special cases)?
• 7.1 Is each script, if necessary, compatible with assistive technologies?
• 7.4 For each script that initiates a context change, is the user notified or in control of it?
• 8.4 For each web page with a default language, is the language code relevant?
• 8.6 For each web page with a page title, is that title relevant?
• 8.7 On each web page, is each language change indicated in the source code (except in special cases)?
• 8.9 In each web page, the tags should not be used solely for presentation purposes. Is this rule respected?
• 10.2 In each web page, does visible content remain present when stylesheets are disabled?
• 10.4 On each web page, does the text remain readable when the size of the characters is increased up to 200%, at least (excluding special cases)?
• 10.7 In each web page, for each element receiving the focus, is the focus taken visible?
• 10.8 For each web page, are hidden contents intended to be ignored by assistive technologies?
• 11.1 Does each form field have a label?
• 11.2 Is each label associated with a form field relevant (excluding special cases)?
• 11.5 In each form, are fields of the same nature grouped together, if necessary?
• 11.9 In each form, is the title of each button relevant (excluding special cases)?
• 11.10 In each form, is the seizure control used appropriately (excluding special cases)?
• 12.8 In each web page, is the tab order consistent?
• 12.9 In each web page, the navigation must not contain a keyboard trap. Is this rule respected?
• 13.3 In each web page, does each downloadable office document have, if necessary, an accessible version (except in special cases)?

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User agents and assistive technologies used to verify content accessibility

The following tools were used in the evaluation:

• DINUM RGAA extension for Firefox
• Browser Code Inspector (Firefox)
• Contrast-Finder and Color Contrast Analyser to test color contrasts
• W3C Validator: validator.w3.org
• HeadingsMap extension for Firefox, to visualize structuring by titles.
• Chris Pederick Web Developer browser extension: https://chrispederick.com/work/web-developer/
• ARCtoolkit on Chrome for many criteria: https://chrome.google.com/webstore/detail/arc-toolkit/chdkkkccnlfncngelccgbgfmjebmkmce
• Accessibility PDF | PDF Accessibility Checker (PAC 2021): https://pdfua.foundation/fr/pdf-accessibility-checker-pac

The web page tests were performed with the following combinations of web browsers and screen readers:

Compliance Status

The registration online service for the tranquility holiday operation is partially compliant with the general reference framework for improving accessibility, GRFA version 4, due to the non-compliances listed in the “Inaccessible Content” section.

Test results

The compliance audit carried out by Koena business on 12 December 2023 shows that the overall compliance is 86 %.

Calculated according to the number of criteria that comply with the applicable criteria over the entire sample pages.

All steps of the process were verified for compliance:

• Home: your request
• Your address
• Your residence
• To contact you

• Summary and sending

• Confirmation

Non-accessible content

List of non-compliant criteria

· 6.1 Is each link explicit (excluding special cases)?

· 7.1 Is each script, if necessary, compatible with assistive technologies?

· 7.4 For each script that initiates a context change, is the user notified or in control of the change?

· 11.9 In each form, is the title of each button relevant (excluding special cases)?

· 11.11 In each form, is the input control accompanied, if necessary, by suggestions to facilitate the correction of input errors?

· 12.8 In each web page, is the tab order consistent?

· 13.3 In each web page, does each downloadable office document have, if necessary, an accessible version (except in special cases)?

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User agents and assistive technologies used to verify content accessibility

RGAA extension published by DINUM for Firefox;

Browser Code Inspector (Firefox)

Contrast-Finder and Color Contrast Analyser to test color contrasts.

W3C Validator: validator.w3.org

HeadingsMap extension for Firefox, to visualize structuring by titles.

Chris Pederick Web Developer browser extension: https://chrispederick.com/work/web-developer/

ARCtoolkit on Chrome for many criteria: https://chrome.google.com/webstore/detail/arc-toolkit/chdkkkccnlfncngelccgbgfmjebmkmce

Accessibility PDF | PDF Accessibility Checker (PAC 2021); https://pdfua.foundation/fr/pdf-accessibility-checker-pac

The web page tests were performed with the following combinations of web browsers and screen readers:

Compliance Status

The online service for requesting a civil status document that occurred abroad is partially compliant with the general reference framework for improving accessibility, GRFA version 4.1, due to the non-compliances listed in the ‘Test results’ section.

Test result

The compliance audit carried out on 02/12/2021 by the Access42 business shows that the site is 81.82% compliant with the RGAA version 4.1.

All steps of the process were verified for compliance:

• My personal information
• My request
• Person(s) concerned by the act
• Summary and sending
• Confirmation of dispatch

Only a limited number of non-compliances were identified. These are very punctual. No particular difficulties were found with regard to the corrective measures to be taken. Corrections are planned.

Inaccessible content

Below are listed the main non-conformities of the site.

• ARIA scripts and API
• Forms (labels and input control)
• The color contrasts

Establishment of this accessibility statement

This statement was issued on 5 November 2021. It was updated on December 6, 2024.

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User agents and assistive technologies used to verify content accessibility

Accessibility verification is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyser).

The web page tests were performed with the following combinations of web browsers and screen readers:

Compliance Status

The online service ‘ Request to create an association ” is partially compliant with the general accessibility improvement framework, GRFA version 4, due to the non-compliances listed in the ‘Test results’ section.

Test result

As of January 13, 2025, the Directorate of Legal and Administrative Information indicates that no changes have been made to the online services. As a result, the compliance rate is unchanged from the previous audit.

The compliance audit carried out on January 18, 2022 by the Access42 business shows that the site is 72.34% compliant with the RGAA version 4.1.

All steps of the process were verified for compliance:

• Declarant
• Vital status
• Administration
• Supporting documents
• Summary

Despite the presence of some non-conformities, the level of accessibility of the approach is good enough that most users with disabilities are able to complete the approach without major difficulty. Corrections are planned.

Inaccessible content

Below are listed the main non-conformities of the site.

For add files fields, the “help” button unfolds an explanation that is not adjacent to the button (it is after the 2 add files buttons)

• The different steps in the active step are hidden from assistive technologies and their names are hidden when using content magnification features
• The visual indication of the focus on the form elements is not contrasted enough
• Some field groupings are missing
• Some input fields are not correctly linked to their error message and could have a more complete input help message
• The generated PDF documents Cerfa-13973, list of leaders and list of the federation are not tagged

To a lesser extent, the contrast of form field borders and drag-and-drop areas is insufficient. Some texts are not contrasted enough, this problem is limited to input fields with a counter of characters remaining when they are in error.

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User agents and assistive technologies used to verify content accessibility

The following tools were used in the evaluation:

• RGAA extension published by DINUM for Firefox;
• Browser Code Inspector (Firefox)
• Contrast-Finder and Color Contrast Analyser to test color contrasts.
• W3C Validator: validator.w3.org
• HeadingsMap extension for Firefox, to visualize structuring by titles.
• Chris Pederick Web Developer browser extension: https://chrispederick.com/work/web-developer/
• ARCtoolkit on Chrome for many criteria: https://chrome.google.com/webstore/detail/arc-toolkit/chdkkkccnlfncngelccgbgfmjebmkmce
• Accessibility PDF | PDF Accessibility Checker (PAC 2021): https://pdfua.foundation/fr/pdf-accessibility-checker-pac

Accessibility verification is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyser).

The web page tests were performed with the following combinations of web browsers and screen readers:

Compliance Status

The online approach " Pre-application for passport renewal ” is partially compliant with the general accessibility improvement framework, GRFA version 4, due to the non-compliances listed in the “Inaccessible Content” section.

Test results

The compliance audit carried out on February 18, 2024 by Koena business shows that the site is 82% compliant with the RGAA version 4.1.2.

All steps of the process were subject to a conformity check in the technical qualification environment:

• Your situation
• Your situation in the Register of French nationals established outside France
• Your marital status
• Your parentage
• Your contact details
• Your documents
• Your payment
• Verification and sending

Some non-conformances are blocking. Corrections are planned as soon as possible.

Inaccessible content

Below we list all the non-compliant criteria.

• 7.1 Is each script, if necessary, compatible with assistive technologies?

• 8.7 On each web page, is each language change indicated in the source code (except in special cases)?
• 8.9 In each web page, the tags should not be used solely for presentation purposes. Is this rule respected?
• 10.8 For each web page, are hidden contents intended to be ignored by assistive technologies?
• 11.1 Does each form field have a label?
• 11.2 Is each label associated with a form field relevant (excluding special cases)?
• 11.7 In each form, is each legend associated with a grouping of fields of the same nature relevant?
• 11.9 In each form, is the title of each button relevant (excluding special cases)?
• 11.10 In each form, is the seizure control used appropriately (excluding special cases)?
• 13.3 In each web page, does each downloadable office document have, if necessary, an accessible version (except in special cases)?

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript

User agents, assistive technologies, and tools used to verify accessibility

Accessibility verification is the result of manual, tool-assisted testing (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyser).

The web page tests were performed with the following combinations of web browsers and screen readers:

Compliance Status

The online approach "Assistance with city planning Authorization Applications (ADAU)” is partially compliant with the general accessibility improvement framework, GRFA version 4, due to the non-compliances listed in the “Inaccessible Content” section.

Test results

As of May 19, 2025, the Directorate of Legal and Administrative Information indicates that no significant changes have been made to the online service. As a result, the compliance rate is unchanged from the previous audit.

The compliance audit carried out on 10 October 2022 by the Interministerial Directorate for Digital Affairs (DINUM) reveals that the site is 69% compliant with the RGAA version 4

All steps of the process were subject to a conformity check in the so-called production environment:

• Before you start
• Place of work
• Type of work
• Dossier, 10 steps from "Applicant" to "Taxation"
• Folder, Attachment List
• Summary
• End of approach

Inaccessible content

Below we list all the non-compliant criteria.

• Criterion 3.2: For some web pages, the contrast between the color of the text and the color of its background is not high enough.
• Criterion 5.5: For some data tables with a title, the title is irrelevant.
• Criterion 7.1: Some scripts are not compatible with assistive technologies.
• Criterion 7.3: Some scripts are not controllable by the keyboard and any pointing device.
• Criterion 7.4: For some scripts that initiate a context change, the user is not notified or has no control over it.
• Criterion 7.5: For some web pages, status messages are not correctly rendered by assistive technologies.
• Criterion 8.2: For some web pages, the generated source code is not valid according to the specified document type.
• Criterion 8.9: For some web pages, tags should not be used solely for presentation purposes.
• Criterion 9.1: For some web pages, the information is not structured by the appropriate use of titles.
• Criterion 9.3: For some web pages, some lists are not properly structured.
• Criterion 10.1: Style sheets are not used on the website to control the presentation of information.
• Criterion 10.3: For some web pages, the information does not remain understandable when stylesheets are disabled.
• Criterion 10.4: For some web pages, the text is not readable when the character size is increased up to 200%, at least.
• Criterion 10.11: For some web pages, content is presented using both a vertical scroll for a window with a height of 256px or a width of 320px.
• Criterion 11.1: Some form fields do not have labels.
• Criterion 11.6: For some forms, some form field groupings have no caption.
• Criterion 11.7: For some forms, certain captions associated with a grouping of fields of the same nature are not relevant.
• Criterion 11.9: For some forms, some button headings are irrelevant.
• Criterion 11.10: For some forms, some input controls are not used appropriately.
• Criterion 11.11: For some forms, some input controls are not accompanied by suggestions to facilitate the correction of input errors.
• Criterion 11.13: The purpose of some input fields cannot be inferred to facilitate the automatic filling of fields with user data.
• Criterion 13.3: For some web pages, some downloadable office documents are not accessible

Technologies used for the realization of the site

• HTML5
• CSS
• JavaScript