Discrimination in the rental of housing

Verified 05 November 2026 - Public Service / (Prime Minister)

A landlord refuses to rent his house to you because of your family situation? This is discrimination. One landlord has the right to choose its tenant from among different candidates. Nevertheless, he must be careful with the selection criteria he uses. In order to exclude a candidate, it is forbidden to use a criterion considered discriminatory (origin, sex, age, sexual orientation, etc.). We present you the information to know.

Discrimination for rent is the fact, for the owner of a dwelling or his representative (example: real estate agent), to choose a tenant by rejecting the candidacy of one or more persons on the basis of unfair criteria and prohibited by law.

Certain criteria should not be used to choose a tenant. These are the following reasons:

  • Origin
  • Sex
  • Family status
  • Pregnancy
  • Physical appearance
  • Particular vulnerability related to the economic situation
  • Name
  • Place of residence
  • State of health
  • Loss of autonomy
  • Disability
  • Genetic characteristics
  • Morals
  • Sexual orientation
  • Gender Identity
  • Age
  • Political opinions
  • Trade union activities
  • Quality of whistleblower
  • Quality of facilitator of whistleblower or a person in connection with a whistleblower
  • Spoken language (ability to express oneself in a language other than French)
  • Ethnicity
  • Nation
  • Presumed breed
  • Religion 

Please note

It is also prohibited to refuse to sell a dwelling on the basis of a discriminatory criterion.

To select a tenant from among the candidates, the landlord or his representative (example: real estate agent) must be based on objective criteria (for example, the financial situation of the candidate).

To make a choice, the landlord or the person representing him/her may ask the candidate for elements to prove his/her identity, professional situation and resources. For example, it could be an ID, an employment contract and a pay slip.

Nevertheless, it is impossible to claim certain private documents such as a statement of account or a marriage contract.

Warning  

If the owner claims a unauthorized proof, he shall be liable to a fine of up to €3,000.

The owner's representative may also be sentenced to this penalty if he himself has requested unauthorized documents.

There is another situation in which the landlord may dismiss an applicant without this being considered discrimination. Indeed, the landlord may refuse the application of a person who wishes to pursue a professional activity within a dwelling.

If you are a victim or witness of discrimination, you can drop a handrail. It is advisable to gather as much evidence as possible to demonstrate this offense.

How to prove discrimination when renting a home?

You can prove discrimination by using the following:

  • Identity and contact details of the perpetrator (surname, first name, email address, telephone number, etc.)
  • Screenshots (SMS, images sent by messages, etc.)
  • Copying emails
  • Audio or video recordings
  • Result of a testing
  • Witness Attestation (with their full identity)
  • Medical certificate.

All these documents must be dated.

This evidence is essential if you report the facts or if you file complaint.

How to report discrimination to law enforcement?

As a victim or witness of discrimination, you can alert the police or gendarmerie in laying a handrail.

The handrail does not lead to the opening of a judicial inquiry.

However, if the police or gendarmerie believe that the facts constitute a offense, they warn the public prosecutor who can decide to prosecute.

The handrail makes it possible to act on the facts denounced and may constitute a beginning of evidence in legal proceedings.

As a victim, you can contact an anti-discrimination association. This association can help you in your efforts: it can help you to establish a case against the perpetrator of the discrimination and refer you to professionals (Defender of Rights, lawyers, psychologists, etc.).

Please note

An association can also join you if you decide to refer the matter to the Defender of Rights.

Some associations may also file a civil suit in your place, provided you have given them your consent. This civil party constitution aims to defend your rights to be compensated.

Associations that have been regularly declared for more than 5 years may bring civil actions when they pursue a specific objective:

  • They fight the racism or assist victims of discrimination based on their national, ethnic, racial or religious origin
  • They combat discrimination based on sex, morals, sexual orientation or gender identity
  • Their purpose is to defend or assist sick, disabled or elderly people.

If you are a victim or witness of discrimination, you may for free the Defender of Rights by phone or online.

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By phone

You can contact the Defender of Rights at 3928 from Monday to Saturday, from 9:30 am to 7 pm (excluding public holidays).

Online

You can contact the lawyers of the Defender of Rights by instant messaging (chat):

Submit a case of discrimination by instant messaging to the Defender of Rights

Access is provided for deaf or hard of hearing persons:

Report discrimination to the Defender of Rights (specific device for deaf or hard of hearing people)

Referral to the Defender of Rights can lead to 3 solutions:

  • A mediation : appointed by the Defender of Rights, the Ombudsman hears the persons concerned. Mediation may not exceed 3 months, renewable 1 time.
  • A transaction : the Defender of Rights proposes to the perpetrator one or more sanctions (payment of a fine, compensation of the victim, publicity of the facts). In case of agreement, the transaction must be validated by the public prosecutor.
  • A legal action :: if the Defender of Rights is aware of facts of such a nature as to constitute offense or if the author refuses the settlement, the Defender of Rights refers the case to the public prosecutor.

FYI  

If you file a complaint with the Defender of Rights, you can also file a complaint within 6 years of the facts. Thus, the Defender of Rights will be able to intervene before criminal courts to present its analysis of the file.

If you have been refused accommodation on a discriminatory ground, you may lodge a complaint against the discriminator (for example, the owner or the real estate agent representing him).

If the perpetrator represents a legal person, you can also implicate. For example, you can challenge the real estate agency if its manager has committed discrimination.

The complaint triggers a police investigation. This investigation may be followed by a possible judgment of the perpetrator of the facts by the criminal court.

How can I file a complaint against the person who discriminated against renting?

The complaint can be lodged with the police station or the gendarmerie brigade of your choice. It may also be sent by post to public prosecutor.

The time limit for filing a complaint is 6 years from the facts.

Please note

As soon as you file a complaint, you can call on a lawyer. If your income does not allow you to pay his fees, you can possibly apply for legal aid.

On site

To file a complaint, you must go to police station or to the gendarme of your choice.

Who shall I contact

Police or gendarmerie services are obliged to register your complaint if you are a victim of a offense.

It's the public prosecutor who decides on the action to be taken on the complaint (investigation, filing without follow-up...).

By post

You can file a complaint with the public prosecutor.

To do this, you need to send a letter to court of the place of the offense or of the domicile of the offender.

Your mail should include the following:

  • Your marital status and full contact details (address and telephone number)
  • Detailed account of the facts, date and place of the offense
  • Name of the alleged perpetrator if you know him (otherwise, the complaint will be filed against X)
  • Name and address of any witnesses to the offense
  • Description and provisional or definitive estimate of injury
  • Your proof documents: medical certificates, work stoppages, photographs, videos, various invoices, statements...

You can use the following mail template:

File a complaint with the public prosecutor

You can send your complaint by mail or file it directly at the reception of the court.

What penalties is incurred by the person who discriminates against renting?

A person who discriminates (e.g. owner, real estate agent) may be sentenced to up to:

  • 3 years in prison
  • And €45,000 of fine.

If you have civil party, the criminal court may also order the perpetrator to pay you damages and interest.

Please note

If the discrimination is committed by the owner, the criminal liability of the real estate agent can not be engaged. Only the owner can be convicted.

If a legal person is involved, it is liable to a fine of €225,000. It may also be ordered to compensate you.

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