How to challenge a refusal of the city council in matters of civil status?

The town hall is obligatory of you deliver the following civil status documents:

• Birth certificate
• Marriage certificate
• Death certificate
• Family booklet in case of marriage or birth of the first child.

The town hall must also update family booklet if you ask him to.

In case of unjustified refusal of the city hall (for example, for a discriminatory reason) to issue you or update an act, you have different means to obtain the document you request:

Claims of grace

You can first perform a ex gratia with the town hall, which refused to issue or update your civil status certificate.

Hierarchical redress

Civil status documents shall be drawn up by a registrar which is under the control of the public prosecutor.

You can also contact the public prosecutor within the jurisdiction of which the instrument or register was drawn up.

You can send your request to him by post, preferably by RAR: titleContent.

Seize the Defender of Rights

You also have the possibility to refer the case to the Defender of Rights. Its delegates help you understand your rights and guide you in your efforts.