Dalo

Enforceable right to housing: an online service extended to new departments

Publié le 17 octobre 2025 - Directorate of Legal and Administrative Information (Prime Minister)

You have applied for social housing, but you have not obtained a proposal adapted to your situation (number of people to be housed, amount of your income, housing adapted to your disability...)? A solution is possible, under certain conditions. For this, you must make a Dalo appeal (right to housing enforceable) using a form, or, in some departments, via a dedicated online service. This online service is now accessible to new departments.

What steps can be taken through this online service?

To appeal Dalo, the applicant for social housing must file an appeal before the Dalo commission of the department where he wishes to obtain his housing.

In most departments, the applicant for social housing must complete this process using a paper form.

The 8 departments of Île-de-France as well as the departments of Hérault, Loire-Atlantique and Var also offer an online application system.

The possibility of doing the online process is now extended to new departments:

  • Calvados;
  • Bas-Rhin;
  • Gironde;
  • Haute-Savoie;
  • Sum.

In all departments offering online service, the applicant for social housing may:

  • estimate its eligibility for the Dalo;
  • lodge an appeal.

Test your eligibility for Dalo and find all the information on the enforceable right to housing in the brochure of the ministry responsible for housing.

FYI  

A Dalo remedy does not guarantee a quick access to social housing. The availability of social housing depends primarily on the number of units available.

Who can benefit from the Dalo?

For be recognized as a priority, at least one of the following conditions shall be met:

  • not having received a proposal for social housing adapted to your needs (number of people to be housed...) and your capacities (income...), despite an abnormally long waiting period;
  • be homeless (be housed with relatives, be homeless...);
  • have a court decision evicting you from your home, without relocation;
  • be accommodated in a social accommodation structure or hotel residence on a continuous basis for more than 6 months;
  • have been temporarily housed in transitional housing (for example, housing provided by an association) or in a residential home (social residence, bridge house, boarding house, etc.) for more than 18 months;
  • live in a room unsuitable for housing (cellar, garage, shop, room without window...);
  • live in unsanitary housing or in dangerous housing (risk of collapse or fire, insecurity linked to delinquency, etc.);
  • be disabled, or have a disabled person in your care, and be housed in housing that is not adapted to this disability;
  • be disabled, or have a disabled person or at least 1 minor child, and living in overcrowded or indecent housing (without facilities allowing access to drinking water, drainage of dirty water, normal heating, lighting and operation of household appliances...).

The applicant must also:

  • be French or legally resident;
  • not being able to access housing on their own;
  • have resources compatible with the allocation of social housing.

How to assert your right?

The request is made to the departmental mediation commission, which decides whether or not the applicant for social housing is a priority, within 3 or 6 months depending on the department concerned.

If the commission recognizes you as a priority, it informs the prefect that you must be offered accommodation adapted to your needs and capacities within 3 months or 6 months, depending on the department concerned. In case of refusal, an appeal to the administrative judge is possible.

FYI  

If you are not recognized as a priority, you can challenge the commission's decision within 2 months.

Warning  

The applicant for housing can only make one Dalo appeal and he must transmit it to only one department.

Agenda