Reimbursement of care abroad: how to proceed?

What are the steps to be taken?

To request a reimbursement of care that was performed abroad, log in to your email account, under “My procedures”, then select “Request a reimbursement of care abroad”.

The first step is to prepare all the necessary documents for the process:

• invoices with the words ‘invoice paid’;
• proof of payment;
• and any medical prescriptions.

You will first need to fill in the information about the Ameli account holder (whether or not they are the beneficiary of the care).

It will then be necessary to specify the person in the family who received the care abroad and indicate:

• the nature of the care provided;
• the amount of care in local currency;
• dates of stay abroad;
• the reason for the move;
• if it's a hospitalization.

After validating the information, you can submit the required supporting documents.

One tutorial Health Insurance summarizes the approach.

Management of medical care during a stay

If you have the European Health Insurance Card with you:

• or you do not have to advance medical expenses;
• or you have to make an advance payment for medical expenses and you are reimbursed on the spot by the social security agency of your place of stay.

You paid medical expenses on site without requesting reimbursement

In this case, you must keep all the invoices paid and proof of payment; you can possibly be reimbursed on your return to France via the Health Insurance: the request is made in the section "My procedures" then "Request a reimbursement of care abroad".

If you do not have an email account, send your health insurance fund the supporting documents accompanied by the S3125 form Care received abroad. You will be reimbursed on the basis of the rates in force in the State of stay and within the limit of the expenses incurred. You can choose to be reimbursed according to the French legislation by indicating it on the form.

Stay outside Europe

If you are going on holiday to a country outside the European Union/European Economic Area (EU/EEA), Switzerland and the United Kingdom, only urgent and unexpected medical care may be covered by your health insurance fund upon your return to France.