Malicious phone calls and messages (telephone harassment)
Verified 07 January 2026 - Public Service / Directorate of Legal and Administrative Information (Prime Minister)
A person calls you constantly or sends you malicious messages? These actions are considered to be telephone harassment. This is a offense. If you are a victim of this type of incident, you can alert the police and/or file a complaint against the perpetrator. (or against X). To demonstrate harassment, it is necessary to collect evidence. We present you the information to know.
Warning
Telephone harassment should not be confused with abusive telephone solicitation and the cyberbullying. These infringements are punished differently.
Telephone harassment involves the repetition of phone calls or messages (SMS, MMS, private messages on a social network, e-mails) intended to disturb your tranquility.
For this offense to be upheld, 2 conditions cumulative must be completed:
- Calls or messages must be repeated. Harassment is retained from 2nd call or from 2nd malicious message. The hours and frequency of telephone interactions will be taken into account (e.g. night calls or SMS repeated in a very short interval).
- These calls or messages are intended to harm your peace of mind. This is the case when they have a disturbing, intimidating character or disturb the proper functioning of your day (for example, 20 calls made at any time of the day and night, accompanied by threats and insults).
Ec offense shall be punished even if:
- The perpetrator of the harassment is anonymous
- No telephone calls were made. Indeed, this infringement can be retained even if the author has stumbled on your voicemail or answering machine
- You have not been threatened or insulted (e.g. a person disrupts the operation of a doctor's office through repeated phone calls during which he or she does not speak).
As a victim of telephone harassment, you can alert the police or gendarmerie by filing a handrail against the perpetrator. This possibility is open to adults and minors.
If telephone harassment is committed by the person with whom you are married, past or cohabitingAlternatively, you can contact the police or gendarmerie via instant messaging. Through this chat, you will have the opportunity to report the facts to a specially trained police officer or constable of infringement. This messaging service is accessible to adults and minors.
Report domestic, sexual or gender-based violence to law enforcement
Warning
Handrails and reporting should not be confused with complaint. They do not result in the prosecution of the alleged perpetrator.
To demonstrate harassment, you must collect evidence that will be taken into account by the justice system.
Any form of proof is admitted. These may include the following:
- Handrail or report to law enforcement
- Medical certificate or attestation of a physician noting the harm undergone
- Recordings of calls even without the author's knowledge
- Recordings of messages left on your voicemail
- Screenshots of SMS: titleContent or MMS
- Copies (or screenshots) of messages sent to your email address.
Warning
It is necessary to provide the times and dates on which the various calls and messages took place.
You also have the option of using a commissioner of justice.
Who shall I contact
Please note
Findings made by a commissioner of justice incur costs.
If you experience repeated phone calls or malicious messages, you can lodge a complaint against the perpetrator. If you don't know who is harassing you, you can file a complaint against X.
The complaint can be filed in a 6 years from the last malicious call or message.
On site
You can contact a police station or gendarmerie brigade of your choice.
The complaint is transmitted to the public prosecutor by the police or gendarmerie.
By post
You can file a complaint with the public prosecutor.
To do this, you must send a letter to court of the place of the offense or of the domicile of the offender.
Who shall I contact
Your mail should include the following:
- Your marital status and full contact details (address and telephone number)
- Detailed account of the facts, date and place of the offense
- Name of the alleged perpetrator if you know him (otherwise, the complaint will be filed against X)
- Name and address of any witnesses to the offense
- Description and provisional or definitive estimate of injury
- Your proof documents: medical certificates, work stoppages, photographs, videos, various invoices, statements...
You can use the following mail template:
File a complaint with the public prosecutor
You can send your complaint by registered letter with acknowledgement of receipt (preferably), by simple letter or by followed letter.
You can also file your complaint directly at the reception desk of the court.
In any case, a receipt is sent to you as soon as the public prosecutor's office has registered your complaint.
If you file a complaint, an investigation will be conducted. If the perpetrator is identified, he or she may be prosecuted and convicted by a criminal jurisdiction.
Please note
In the event of prosecution of the alleged perpetrator, you may constitute a civil party to obtain damages and interest. If the complaint is filed without follow-up or if you have not heard from the police, gendarmerie or public prosecutor for more than 3 months after your complaint, you can file a complaint. complaint with the constitution of civil party.
The presence of a lawyer is not required for the lodging of a complaint and throughout the proceedings until the trial before the court. However, you can get the assistance of a lawyer if you wish.
Who shall I contact
FYI
If you don't have the financial resources to pay for this professional, you can obtain legal aid.
The perpetrator of the telephone harassment is liable to a penalty of:
- 1 year of imprisonment
- And €15,000 of a fine.
Where this offense was committed by the person with whom you are married, past or in cohabitation, this penalty shall be increased to:
- 3 years in prison
- And €45,000 of a fine.
The author of the telephone harassment also incurs additional penalties (e.g. prohibition of professional activity or public service, prohibition of carrying a weapon, suspension of driving license).
Who can help me?
Find who can answer your questions in your region
To know your rights as a victim of telephone harassment
This service allows victims of infringements (excluding damage to property on the internet) to be listened to and referred to a victim support association or a specialized service. It is accessible to deaf and hard of hearing people.
In metropolitan France
116,006
Free call
Service available every day of the year, from 9am to 8pm.
Outside metropolitan France (or from the foreigner)
+ 33 (0)1 80 52 33 76
Free call
Service available every day of the year, from 9am to 8pm (Paris time).
By email
By email: victimes@116006.fr
To know your rights as a woman victim of telephone harassment
Listen, inform and guide women victims of violence, and witnesses to such violence.
Deals with physical, verbal or psychological violence, at home or at work, and of any kind (including sexual harassment, assault and rape).
Does not deal with emergencies (this is not a police or gendarmerie service).
For other types of violence, 3919 provides a first-level response and directs or forwards to a useful number.
By phone
39.19 (free call from a landline or mobile phone in metropolitan and DOM)
Open 24 hours a day, 7 days a week
Anonymous call
Call not listed on phone bills
To obtain the assistance of a lawyer
Lawyer
Definition of telephone harassment and penalties
Service Public