Malicious phone calls and messages (telephone harassment)

Verified 07 January 2026 - Public Service / Directorate of Legal and Administrative Information (Prime Minister)

A person calls you constantly or sends you malicious messages? These actions are considered to be telephone harassment. This is a offense. If you are a victim of this type of incident, you can alert the police and/or file a complaint against the perpetrator. (or against X). To demonstrate harassment, it is necessary to collect evidence. We present you the information to know.

Warning  

Telephone harassment should not be confused with abusive telephone solicitation and the cyberbullying. These infringements are punished differently.

Telephone harassment involves the repetition of phone calls or messages (SMS, MMS, private messages on a social network, e-mails) intended to disturb your tranquility.

For this offense to be upheld, 2 conditions cumulative must be completed:

  • Calls or messages must be repeated. Harassment is retained from 2nd call or from 2nd malicious message. The hours and frequency of telephone interactions will be taken into account (e.g. night calls or SMS repeated in a very short interval).
  • These calls or messages are intended to harm your peace of mind. This is the case when they have a disturbing, intimidating character or disturb the proper functioning of your day (for example, 20 calls made at any time of the day and night, accompanied by threats and insults).

Ec offense shall be punished even if:

  • The perpetrator of the harassment is anonymous
  • No telephone calls were made. Indeed, this infringement can be retained even if the author has stumbled on your voicemail or answering machine
  • You have not been threatened or insulted (e.g. a person disrupts the operation of a doctor's office through repeated phone calls during which he or she does not speak).

As a victim of telephone harassment, you can alert the police or gendarmerie by filing a handrail against the perpetrator. This possibility is open to adults and minors.

If telephone harassment is committed by the person with whom you are married, past or cohabitingAlternatively, you can contact the police or gendarmerie via instant messaging. Through this chat, you will have the opportunity to report the facts to a specially trained police officer or constable of infringement. This messaging service is accessible to adults and minors.

Report domestic, sexual or gender-based violence to law enforcement

Warning  

Handrails and reporting should not be confused with complaint. They do not result in the prosecution of the alleged perpetrator.

To demonstrate harassment, you must collect evidence that will be taken into account by the justice system.

Any form of proof is admitted. These may include the following:

  • Handrail or report to law enforcement
  • Medical certificate or attestation of a physician noting the harm undergone
  • Recordings of calls even without the author's knowledge
  • Recordings of messages left on your voicemail
  • Screenshots of SMS: titleContent or MMS
  • Copies (or screenshots) of messages sent to your email address.

Warning  

It is necessary to provide the times and dates on which the various calls and messages took place.

You also have the option of using a commissioner of justice.

Please note

Findings made by a commissioner of justice incur costs.

If you experience repeated phone calls or malicious messages, you can lodge a complaint against the perpetrator. If you don't know who is harassing you, you can file a complaint against X.

The complaint can be filed in a 6 years from the last malicious call or message.

On site

You can contact a police station or gendarmerie brigade of your choice.

Who shall I contact

The complaint is transmitted to the public prosecutor by the police or gendarmerie.

By post

You can file a complaint with the public prosecutor.

To do this, you must send a letter to court of the place of the offense or of the domicile of the offender.

Who shall I contact

Your mail should include the following:

  • Your marital status and full contact details (address and telephone number)
  • Detailed account of the facts, date and place of the offense
  • Name of the alleged perpetrator if you know him (otherwise, the complaint will be filed against X)
  • Name and address of any witnesses to the offense
  • Description and provisional or definitive estimate of injury
  • Your proof documents: medical certificates, work stoppages, photographs, videos, various invoices, statements...

You can use the following mail template:

File a complaint with the public prosecutor

You can send your complaint by registered letter with acknowledgement of receipt (preferably), by simple letter or by followed letter.

You can also file your complaint directly at the reception desk of the court.

In any case, a receipt is sent to you as soon as the public prosecutor's office has registered your complaint.

If you file a complaint, an investigation will be conducted. If the perpetrator is identified, he or she may be prosecuted and convicted by a criminal jurisdiction.

Please note

In the event of prosecution of the alleged perpetrator, you may constitute a civil party to obtain damages and interest. If the complaint is filed without follow-up or if you have not heard from the police, gendarmerie or public prosecutor for more than 3 months after your complaint, you can file a complaint. complaint with the constitution of civil party.

The presence of a lawyer is not required for the lodging of a complaint and throughout the proceedings until the trial before the court. However, you can get the assistance of a lawyer if you wish.

Who shall I contact

FYI  

If you don't have the financial resources to pay for this professional, you can obtain legal aid.

The perpetrator of the telephone harassment is liable to a penalty of:

  • 1 year of imprisonment
  • And €15,000 of a fine.

Where this offense was committed by the person with whom you are married, past or in cohabitation, this penalty shall be increased to:

  • 3 years in prison
  • And €45,000 of a fine.

The author of the telephone harassment also incurs additional penalties (e.g. prohibition of professional activity or public service, prohibition of carrying a weapon, suspension of driving license).

Who can help me?

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