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Insured
From 1 Apr 2026
Health Insurance changes the presentation of its emails as of April
Publié le 20 mars 2026 - Public Service / Directorate of Legal and Administrative Information (Prime Minister)
As of April, Health Insurance is adopting a new email layout to make it easier to read and to make it easier for insured persons to identify official messages. It also calls for vigilance in the face of the increase in fraud attempts.
A new presentation to better identify official emails
To help policyholders quickly recognize an official message, Health Insurance is changing the form of its emails:
- A clearly identifiable sender : the Health Insurance logo will appear on the top left.
- A simplified reading —Emails will include blue headings to structure the information.
- Direct access to online services : a blue block, placed at the bottom of the message to guide the insured towards the useful information.
- Easier access to application Account ameli : the download logos (App Store and Google Play) will also be visible at the bottom of the email. They will settle the official application directly.
How to check that an email is from the Health Insurance?
Health Insurance gives you some tips on how to recognize an authentic email.
An official Health Insurance message comes from an address ending with:
- @app.assurance-maladie.fr
- @assurance-maladie.fr
- @info.ameli.fr
- @ameli.fr
It is sent on behalf of “Your Health Insurance”.
Health Insurance never asks by e-mail:
- login credentials or codes;
- banking or medical information;
- an urgent payment or update via a link.
Warning
A message about an emergency, a personal data form or a new Vital Card to order is fraudulent.
Online service
Additional topics
Service Public
Ministry of the Interior
Directorate-General for Competition, Consumer Affairs and Fraud Prevention (DGCCRF)
Agenda
À partir du 4 avr. 2026
Calendrier scolaire
Publié le 09 mars 2026