Démarche en ligne

Follow a letter or a parcel on the website laposte.fr

  • Public concernéAny person wishing to follow a letter or a parcel sent by La Poste
  • CoûtService free
  • Nombre d’étapes3 steps
  • LangueLanguage French

Go to the online procedure

Where can I get information

  • La Poste Consumer Service

    By phone

    3631

    Monday to Friday from 8:30 am to 7 pm and Saturday from 8:30 am to 1 pm

    Gray or unmarked number: cost of a call to a landline and free service, from a landline or mobile phone

    International customer service: 0 810 821 821 from Monday to Friday from 8am to 7pm

    By mail

    Access to contact form

    By post

    Consumer Service

    99,999 LA POSTE

Comment faire ?

Cette démarche concerne :

J'ai réalisé une démarche administrative

Je donne mon avis sur Services Publics +. L'administration concernée me répondra.

Je donne mon avis

Verified 05 December 2025 - Public Service / Directorate of Legal and Administrative Information (Prime Minister)