Démarche en ligne

Follow a letter or a parcel on the website laposte.fr

  • Any person wishing to follow a letter or a parcel sent by La Poste
  • Service free
  • 3 steps
  • Language French

Go to the online procedure

Comment faire ?

  1. Enter the tracking number or the transit notification
  2. Click on the « Search » button
  3. Get tracking your letter or package

In case of difficulty, it is possible to contact consumer service Post Office.

Who shall I contact

  • By phone

    3631

    Monday to Friday from 8:30 am to 7 pm and Saturday from 8:30 am to 1 pm

    Gray or unmarked number: cost of a call to a landline and free service, from a landline or mobile phone

    International customer service: 0 810 821 821 from Monday to Friday from 8am to 7pm

    By courier

    Access to contact form

    By post

    Consumer Service

    99,999 LA POSTE

Number of follow-up or of the passage notice

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Verified 13 August 2026 - Public Service / (Prime Minister)