Renewal of an application for social housing

Verified 08 septembre 2026 - Public Service / (Prime Minister)

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  • Renewing the demand for social housing
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Île-de-France

If you have applied for social housing and no housing has been allocated to you, you must renew your application every year. You have to renew between 10e and 12e month from the date your application was created or last renewed.

One reminder is sent to you at least 1 month before the expiry of the anniversary date of your application to inform you of the need to renew your application and of the time limit for the renewal.

Depending on how you applied for social housing, this reminder is sent to you either by email or by post:

Répondez aux questions successives et les réponses s’afficheront automatiquement

Application or renewal already made online

The reminder is sent to you:

  • Either by email
  • Either by mail and by post (simple letter) if you have indicated that you want a postal mail.

Warning  

Letters and SMS are not sent abroad.

Application or renewal already filed at the counter

The reminder is sent to you:

  • Either by post (simple letter), if you have not provided an email address
  • Either by email, if you have indicated your email address.

Warning  

Letters and SMS are not sent abroad.

Renewal can be done online or at the counter :

Répondez aux questions successives et les réponses s’afficheront automatiquement

Online

You must use this website:

Online Social Housing Application (and Application Renewal)

You must change the amount of your annual income.

You must provide the documents following:

  • Copy of your ID (double-sided ID card or passport)
  • If you are a foreigner, copy of residence permit attesting to the regularity of the stay in France.

If your situation has changed (address, family status, dependants, health status...), indicate and provide copy ofsupporting document. For example: eviction order, letter of notice (leave) from the owner of the dwelling you live in, prefectural order prohibiting you from living, pregnancy certificate, invalidity card, divorce or non-conciliation judgment...

Your renewal done, you can download the certificate of registration of the renewal of the application from your personal account.

The certificate shall contain the following information:

  • Your surname, first name and address
  • Name and address of the department that registered the request.
  • National unique number of your application
  • The date of your application and its last renewal.
  • List of landlords with housing in the requested municipalities.
  • Case where you can enter the mediation commission, with the address of the commission and the date from which you can enter it.
  • How long your application is valid, how to update and renew it,
  • How to know the status of your application.
  • The summary of your application and the next steps regarding its processing.

It shall be accompanied by an annex setting out the supporting documents to be provided when examining the application and the additional supporting documents which the instructing service may request.

You then receive a confirmation email. It is recommended to keep it.

At the counter

You must use form 14069:

Application for social housing (and renewal of application)

You must indicate the unique registration number of your request and tick the box "Renewal of an application in progress".

You must indicate the amount of your annual income.

If your situation has changed (address, family situation, dependants, state of health...), you must indicate it and provide a copy of the supporting document. For example: eviction order, letter of notice (leave) from the owner of the dwelling you rent, prefectural order prohibiting you from living, pregnancy certificate, invalidity card, divorce or non-conciliation order.

You must provide the documents following:

  • Copy of your ID (double-sided ID card or passport)
  • If you are a foreigner, copy of a residence permitattesting to the regularity of the stay in France.

You must deposit this form, along with the supporting documents, in a ticket office.

Know the registration counters for a social housing application

Your renewal is done, you receive by mail A certificate of registration of the renewal of the application.

The certificate shall contain the following information:

  • Your surname, first name and address
  • Name and address of the department that registered the request.
  • National unique number of your application (18 characters)
  • The date of your application and its last renewal.
  • List of landlords with housing in the requested municipalities.
  • Case where you can enter the mediation commission, with the address of the commission and the date from which you can enter it.
  • How long your application is valid, how to update and renew it,
  • How to know the status of your application.
  • The summary of your application and the next steps regarding its processing.

It shall be accompanied by an annex setting out the supporting documents to be provided when examining the application and the additional supporting documents which the instructing service may request.

An application for social housing not renewed on time is automatically canceled. This is the case when the application for renewal is not made between the 10the and 12e months from the date your application was created or last renewed.

If your request has been canceled, but that you want to get social housing, you must restart the entire application process. You will be assigned a new unique registration number.

If you were unable to renew your application, you can challenge the cancelation of your application. To do this, you need to go to a recorder counter of the department concerned.

Province

If you have applied for social housing and no housing has been allocated to you, you must renew your application every year. You have to renew between 10e and 12e month from the date your application was created or last renewed.

One reminder is sent to you at least 1 month before the expiry of the anniversary date of your application to inform you of the need to renew your application and of the time limit for the renewal.

Depending on how you applied for social housing, this reminder is sent to you either by email or by post:

Répondez aux questions successives et les réponses s’afficheront automatiquement

Application or renewal already made online

The reminder is sent to you:

  • Either by email
  • Either by mail and by post (simple letter) if you have indicated that you want a postal mail.

Warning  

Letters and SMS are not sent abroad.

Application or renewal already filed at the counter

The reminder is sent to you:

  • Either by post (simple letter), if you have not provided an email address
  • Either by email, if you have indicated your email address.

Warning  

Letters and SMS are not sent abroad.

Renewal can be done online or at the counter :

Répondez aux questions successives et les réponses s’afficheront automatiquement

An application for social housing that is not renewed on time is automatically canceled. This is the case when the application for renewal is not made between the 10the and 12e months from the date your application was created or last renewed.

If your application has been canceled, but that you want to get social housing, you must restart the entire application process. You will be assigned a new unique registration number.

If you were unable to renew your application, you can challenge the cancelation of your application.

To do this, you must go to a registration desk in the department concerned:

Dom

If you have applied for social housing and no housing has been allocated to you, you must renew your application every year. You have to renew between 10e and 12e month from the date your application was created or last renewed.

One reminder is sent to you at least 1 month before the expiry of the anniversary date of your application to inform you of the need to renew your application and of the time limit for the renewal.

Depending on how you applied for social housing, this reminder is sent to you either by email or by post:

Répondez aux questions successives et les réponses s’afficheront automatiquement

Application or renewal already made online

The reminder is sent to you:

  • Either by email
  • Either by mail and by post (simple letter) if you have indicated that you want a postal mail.

Warning  

Letters and SMS are not sent abroad.

Application or renewal already filed at the counter

The reminder is sent to you:

  • Either by post (simple letter), if you have not provided an email address
  • Either by email, if you have indicated your email address.

Warning  

Letters and SMS are not sent abroad.

Renewal can be done online or at the counter :

Répondez aux questions successives et les réponses s’afficheront automatiquement

Online

You must use this website:

Online Social Housing Application (and Application Renewal)

You must change the amount of your annual income.

You must provide the documents following:

  • Copy of your ID (double-sided ID card or passport)
  • If you are a foreigner, copy of residence permit attesting to the regularity of the stay in France.

If your situation has changed (address, family status, dependants, health status...), indicate and provide copy ofsupporting document. For example: eviction order, letter of notice (leave) from the owner of the dwelling you live in, prefectural order prohibiting you from living, pregnancy certificate, invalidity card, divorce or non-conciliation judgment...

Your renewal done, you can download the certificate of registration of the renewal of the application from your personal account.

The certificate shall contain the following information:

  • Your surname, first name and address
  • Name and address of the department that registered the request.
  • National unique number of your application
  • The date of your application and its last renewal.
  • List of landlords with housing in the requested municipalities.
  • Case where you can enter the mediation commission, with the address of the commission and the date from which you can enter it.
  • How long your application is valid, how to update and renew it,
  • How to know the status of your application.
  • The summary of your application and the next steps regarding its processing.

It shall be accompanied by an annex setting out the supporting documents to be provided when examining the application and the additional supporting documents which the instructing service may request.

You then receive a confirmation email. It is recommended to keep it.

At the counter

You must use form 14069:

Application for social housing (and renewal of application)

You must indicate the unique registration number of your request and tick the box "Renewal of an application in progress".

You must indicate the amount of your annual income.

If your situation has changed (address, family situation, dependants, state of health...), you must indicate it and provide a copy of the supporting document. For example: eviction order, letter of notice (leave) from the owner of the dwelling you rent, prefectural order prohibiting you from living, pregnancy certificate, invalidity card, divorce or non-conciliation order.

You must provide the documents following:

  • Copy of your ID (double-sided ID card or passport)
  • If you are a foreigner, copy of a residence permitattesting to the regularity of the stay in France.

You must submit your application at a cash register.

Know the registration counters for a social housing application

Your renewal is done, you receive by mail A certificate of registration of the renewal of the application.

The certificate shall contain the following information:

  • Your surname, first name and address
  • Name and address of the department that registered the request.
  • National unique number of your application (18 characters)
  • The date of your application and its last renewal.
  • List of landlords with housing in the requested municipalities.
  • Case where you can enter the mediation commission, with the address of the commission and the date from which you can enter it.
  • How long your application is valid, how to update and renew it,
  • How to know the status of your application.
  • The summary of your application and the next steps regarding its processing.

It shall be accompanied by an annex setting out the supporting documents to be provided when examining the application and the additional supporting documents which the instructing service may request.

An application for social housing not renewed on time is automatically canceled. This is the case when the application for renewal is not made between the 10the and 12e months from the date your application was created or last renewed.

If your request has been canceled, but that you want to get social housing, you must restart the entire application process. You will be assigned a new unique registration number.

If you were unable to renew your application, you can challenge the cancelation of your application. To do this, you need to go to a recorder counter of the department concerned.

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      For more information on this subject, you can contact Allô Service Public.

      Please note: the service does not have access to users' personal files and cannot therefore provide information on their progress.

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