Road accident: compensation by the Victims Guarantee Fund
Verified 06 February 2026 - Public Service / (Prime Minister)
A traffic accident may involve an unknown or uninsured driver, pedestrian, animal or object. In what situations can the Guarantee Fund for Compulsory Damage Insurance (FGAO) intervene to compensate victims? We present you the applicable rules.
Warning
The FGAO intervenes only in thetotal or partial absence compensation by an identified person or insurer. It does not replace existing compulsory insurance, but complete the system for protecting victims of road traffic accidents.
The Guarantee Fund for Compulsory Damage Insurance (FGAO) is an organization responsible for compensating victims of road traffic accidents, for which strangers or uninsured.
It intervenes in the alternative, when the victim cannot be compensated by an insurer or by the person responsible for the accident.
When the immediate victim of the accident has died, the FGAO also compensates his beneficiaries (husband/wife, partner of Civil partnerships, cohabiting partner, ascendants and descendants).
You can enter the FGAO only for a traffic accident that has occurred in France and is caused by any of the following:
- Driver of a land motor vehicle traveling on public roads
- Person traveling on public roads with or without a vehicle (pedestrians, cyclists, skiers, rollerbladers,....))
- Domestic or wild animals
- Object (e.g., dropped load from an unidentified vehicle such as a pallet, rubble).
The FGAO can also compensate you if you have your habitual residence in France and you have a accident abroad, in one of the member countries of the green card system. This requires that the 3 the following conditions are met:
- You have not received a reasoned response from the insurer of the person responsible within 3 months of your request
- The insurer of the person responsible has not appointed a representative in France
- It is impossible to identify the accident site and the place of registration of the vehicle responsible for your accident within 2 months after the accident.
The notion of accident is understood in a broad sense. It includes accidents occurring on a road open to public traffic, even without direct contact between vehicles, as long as there is a link between the traffic situation and the accident.
You can apply to the FGAO if you are a direct victim or a beneficiary of a victim of a road traffic accident whose perpetrator is unknown or uninsured.
You must:
- either be a French national or have your habitual residence in France,
- or have the nationality of one of the following countries: State of, Holy See, Morocco, Tunisia.
The FGAO may refuse to compensate you in certain cases.
The FGAO carefully examines the conditions of intervention and may reduce or refuse compensation if the victim has committed a fault that contributed to the occurrence or aggravation of his damage.
Exclusions vary depending on whether the accident was caused by a land motor vehicle, an animal or object, or a pedestrian:
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Accident caused by a vehicle
The FGAO will not indemnify you if you are the driver of the vehicle or its successor in title.
The FGAO will also not compensate you if the crash was caused by a foreign-registered car, as the foreigner insurer is responsible for the compensation.
But if the insurer of the foreigner does not have a correspondent in France or if the insurance of the vehicle was not valid at the time of the accident, you can claim compensation from the Bureau Central Français.
Who shall I contact
By phone
+33 (0)1 53 21 50 80
Monday and Friday: 8am - 12pm
Tuesday and Thursday: 8am - 5pm
By courier
bcf.courrier@bcf.asso.fr
By post
26 boulevard Haussmann
75331 Paris Cedex 09
Accident caused by an animal or object
The FGAO will not compensate you if you are the owner or custodian of the animal or thing at the time of the accident.
The FGAO will also not compensate your family members (ascendants and descendants) if their liability is incurred as a result of the accident.
You will also be denied compensation if you are the legal representative of the legal person owner of the animal or thing.
Accident caused by a pedestrian
The FGAO will not compensate you if you are the perpetrator of the traffic accident and you were not the driver of a land motor vehicle or the caretaker of an object or animal.
In this case, the FGAO will also not compensate your beneficiaries (husband/wife, partner of Civil partnerships, cohabiting partner, ascendants, descendants).
The FGAO will not compensate you in the following situations:
- You are the driver responsible for the accident or his successor in title
- The accident is caused by a regularly insured foreign-registered vehicle
- You are the owner or guardian of the animal or object that caused the accident
- Your family members (ascendants or descendants) when their responsibility is engaged
- The accident is caused by a pedestrian and you are the perpetrator without being a driver of a land motor vehicle.
The FGAO may reduce or deny compensation where the victim has committed a fault that contributed to the occurrence or aggravation of the damage.
The situation varies depending on whether you have suffered bodily harm or not:
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You have suffered physical and material damage
The person responsible for the accident is known
If the person responsible for the accident is known, you have 1 year to submit the claim to the FGAO.
This period starts from one of the following 2 events:
- Date on which the court decision finding that compensation was not possible was passed into res judicata
- Date of the signed transaction with the person responsible for the accident or his insurer.
The person responsible for the accident is unknown
If the person responsible is unknown, you have a period of 3 years after the accident to submit the FGAO.
You have only suffered material damage
You must enter the FGAO within 1 year of the accident.
Warning
Failure to comply with these deadlines results in the loss of the right to compensation (this is referred to as foreclosure).
To ask the FGAO's response to a traffic accident, you must fill out a file opening form:
Claim for compensation to the FGAO by a victim of a traffic or hunting accident
The form is accompanied by a notice that indicates the list of supporting documents to provide for the constitution of your file.
You must send the complete file to the FGAO by email or registered letter with acknowledgement of receipt.
Who shall I contact
Compensation for victims of road traffic accidents whose perpetrators were not insured or have not been identified.
By courier
The FGAO may request additional documents until the investigation of the case is completed.
The FGAO can compensate you for personal injury (injuries, incapacity for work) and property damage (damage to the vehicle) caused by the accident, but there are conditions.
The FGAO's compensation rules vary depending on the cause of the accident, the identification of the person responsible, and the nature of the damage you have suffered (property damage, personal injury, or property damage and personal injury):
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Accident caused by a vehicle
The situation varies depending on whether the driver of the vehicle is known or not:
Known Driver
You can be compensated for your bodily injury and property damage.
Unknown driver
You may be compensated for your personal injury, but compensation for your property damage is subject to the condition that the accident has caused you or another person serious personal injury.
Serious bodily harm required is hospitalization for more than 7 days followed by total temporary disability of 1 month or more or permanent functional impairment of at least 10% or death.
Accident caused by an animal, object or pedestrian
The situation varies depending on whether the person responsible for the accident is known or not:
Responsible for known accident
You can be compensated for your bodily injury and property damage.
Responsible for the unknown accident
The situation varies depending on whether the accident was caused by an animal or not:
The accident was caused by an animal
You can be compensated for your personal injury, but not for your property damage.
The accident was caused by a pedestrian or object
You may be compensated for your personal injury, but compensation for your property damage is subject to the condition that the accident has caused you or another person serious personal injury.
Serious bodily harm required is hospitalization for more than 7 days followed by total temporary disability of 1 month or more or permanent functional impairment of at least 10% or death.
After reviewing the file, the FGAO must decide whether you meet the conditions for compensation or not.
In the event of a favorable decision, the FGAO must offer you an agreement with an amount of compensation.
You can make a claim against the way your case was handled by the FGAO. You can also challenge the decision that was made on your claim.
Challenge to the procedure
As a victim or a person entitled to be a victim, you can challenge the way your case has been handled by the FGAO by referring the matter to its Ombudsman if you believe that your rights have not been respected. The Ombudsman is only competent to examine the procedure for processing the application by the FGAO and not to decide on the amount of compensation.
You must fill out a form:
Victims of road traffic accidents: refer the Victims Guarantee Fund to the Ombudsman
It is to be sent by email or by registered letter with acknowledgement of receipt. This does not interrupt or suspend the limitation periods for bringing legal proceedings.
The Ombudsman shall deliver an opinion within 2 months. This opinion is not binding on the FGAO, which means that the FGAO is not obliged to follow or apply the Ombudsman's conclusions.
Challenge of the decision on compensation
In the event of a challenge to the decision on compensation (refusal or proposed amount), you can refer the matter to the competent court of the place of the accident.
Who shall I contact
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