Home insurance: fire or explosion risk
Verified 20 October 2025 - Directorate of Legal and Administrative Information (Prime Minister)
Are you the victim of a fire or explosion at home? You can be compensated by your home insurance. To do this, you must make a claim within 5 working days who follow the accident. The insurance company may request an expert opinion to clarify the causes of the loss and to assess the amount of the damage. We present you the information to know.
The fire guarantee is a guarantee included in the home insurance contract. It protects you from damage caused by fire or explosion.
If the insurance contract so provides, the fire insurance can also cover damage caused by lightning, smoke, electricity and heat, even if there has been no fire. For example, the damage caused to the roof by lightning, the poisoning of people by smoke from a fire, the damage caused to electrical appliances by a short circuit, the damage caused by a hot iron.
The situation varies depending on whether you are a tenant or owner:
Tenant
If you are tenant, you must mandatory subscribe a rental risk insurance.
This insurance covers your liability to the owner and to third parties, in particular for damage caused by fire and explosion.
You are an owner
The situation varies depending on whether the dwelling is in a condominium or not:
The accommodation is in a condominium
You must mandatory take out insurance that covers your civil liability, especially for damage caused by fire and explosion.
If you own landlord, this insurance will cover your civil liability towards your tenant and towards third parties (neighbors, condominiums and others).
If you own occupant, this insurance will cover your civil liability towards third parties (neighbors, condominiums and others).
The accommodation is not in a condominium
You don't have the obligation to take out insurance, but you are civilly liable for any damage that the fire or explosion of your home could cause to third parties.
You can decide to take out home insurance to protect yourself.
The fire warranty covers damage resulting directly from the fire or explosion (e.g. burned housing or furniture).
If the contract so provides, the fire warranty may also cover certain indirect damage from the fire or explosion (for example, broken doors and windows by rescue and rescue services during their intervention).
The guarantee must cover the actual value of the insured goods, but the insurance contract may provide for a limitation of the insured value.
The insurance contract may instead include in the fire cover goods that are not in the dwelling, for an additional premium. For example, trees and plantations.
The amount of coverage is determined by the value declared in the contract. In case of under-insurance (declared value below the actual value), the compensation will be reduced proportionately.
For example, if the real value of your property is €100,000 but you only insured him for €50,000 and a fire causes €40,000 of damages, compensation will be limited to €20,000 (i.e. 50% of the damage), because you are only insured half of the actual value.
In the event that the fire or explosion has caused damage that makes your home uninhabitable, the insurance can cover your emergency accommodation if the contract so provides.
If the repair work has to last a long time, the insurance can also cover your relocation if this is provided for in the contract.
Some contracts provide for a lump sum compensation for the costs of relocation, others a reimbursement on presentation of supporting documents. It is therefore advisable to check the ceilings and the maximum duration of coverage indicated in your contract.
The situation varies depending on whether you are a tenant or owner:
Tenant
If you are the victim of a fire or explosion, you must file a claim with your fire insurance within 5 working days that follow the event.
If you were not aware of the loss at the time it occurred, the 5 working days period starts from the date you became aware of the event.
You can contact your insurance company directly or the intermediary who manages your contract (general agent or broker).
The declaration can be made by telephone, online, by mail (preferably registered with acknowledgement of receipt) or on site, at the offices of the insurer or broker.
You must then inform your landlord.
In all cases, you must provide the necessary elements for the processing of your file:
- Contact details (name, address)
- Number of your insurance contract
- Description of the loss (nature, date, time, location)
- Description of damage (material or bodily injury, significance)
- Estimated status of furniture and objects destroyed or damaged
- Damage to third parties (e.g. if the fire affected one or more dwellings adjacent to yours)
- Contact information for victims, if any.
You must specify whether the source of the loss is outside your home or if you consider that the loss is due to a lack of maintenance of the home by the landlord.
This will allow the insurer to check whether the liability for the loss can be attributed to a third party (neighbor, condominium, lessor etc.).
Owner
The situation varies depending on whether the dwelling is occupied by a tenant or not:
The accommodation is occupied by a tenant
It is your tenant who must make the declaration of loss to his fire insurance, within 5 working days that follow the event.
However, you will have to file a claim with your non-occupying homeowner insurance if the tenant and his insurer believe that the loss is due to a lack of maintenance of the housing.
You will also need to file a claim with your non-occupying homeowner insurance if your tenant has not taken out fire insurance.
The dwelling is not occupied by a tenant
The situation varies depending on whether you occupy the accommodation yourself or whether it is vacant:
You occupy the accommodation yourself
You must file a claim with your fire insurance within 5 working days that follow the event.
You must specify whether the source of the loss is outside your home.
This will allow the insurer to check whether the liability for the loss can be attributed to a third party (neighbor, condominium, etc.).
The accommodation is vacant
You must file a claim with your non-occupying homeowner insurance within 5 working days that follow the event.
You must specify whether the source of the loss is outside your home.
This will allow the insurer to check whether the liability for the loss can be attributed to a third party (neighbor, condominium, etc.).
FYI
The contract may provide for a longer period, but never shorter than that provided for by law. In the event of a delay, the insurer may refuse compensation only if it proves that the delay caused it harm.
You will have to justify the damage you have suffered.
It is important to keep all items that were damaged during the disaster, even damaged or burned.
It is also necessary to gather everything that can identify the damaged or destroyed goods in the disaster (invoices, photos, warranty vouchers...)
You must then find evidence of the disappearance or deterioration of these objects: police or gendarmerie report, photos of the accommodation showing signs of break-in and deterioration.
To get an estimate of the cost of repairs, you can get a quote for repairing the premises and repairable items.
You must then send the quotes to your insurer and wait for its authorization before making the repairs.
Your insurer will tell you if it allows you to start refurbishment work or if you have to wait for an expert to come through.
Expertise is not mandatory, but the insurer has the right to appoint an expert if he feels it is necessary.
The role of the expert is to clarify the causes of the loss and to assess the amount of damage you have suffered.
The expert will contact you to set up an appointment to carry out his expertise.
You will have to give him the file you prepared. The expert will prepare a report based on his findings and the information you have provided.
Your insurer will then send you its expert report.
You still have the possibility to challenge the expert report if you feel that his estimates are unfavorable to you. To do this, you can appoint an insured expert. The costs are in principle at your expense, unless otherwise provided in your contract.
In case of persistent disagreement, a 3rd expert report (amicable or judicial) can be considered. The cost is usually shared between you and the insurer
The contract may provide for a limitation of the insured value for the dwelling and its contents.
In this case, the amount of compensation may be less than the actual value of the damage suffered by the dwelling and its contents.
The situation varies depending on whether the source of the loss is in your home or not:
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The origin of the disaster is in your home
If you are the victim of a fire or explosion in your home, your insurer must compensate you for the damage suffered.
FYI
Insurance cannot refuse to compensate you because of the absence of a smoke detector in your accommodation.
The insurer will offer you compensation based on the expert report.
If you accept this compensation, the file will be closed after payment.
If you are not satisfied with the insurance coverage, you will need to bringing the matter before the courts to seek greater compensation.
The source of the loss is outside your home
If the fire or explosion occurred in another dwelling, or in the common areas of your building, it is the insurer of the dwelling concerned or the insurance of the co-ownership concerned that must compensate you.
The situation varies depending on whether it is possible to apply the convention IRSI: titleContent or not.
The IRSI Convention is an agreement between insurance companies to facilitate the coverage of claims and compensation for victims.
It applies to water damage and fire claims for which the damage compensation does not exceed €5,000 excluding taxes.
The Convention lays down rules for the designation of a managing insurer unique for each claim, as well as rules for determining a paying insurer for each victim party.
Application of the IRSI Convention
In application of the IRSI Convention, your home insurer is the managing insurer the fire compensation file, regardless of the origin or the person responsible for the loss.
Likewise, your home insurer is your paying insurer for damage with a value less than or equal to €5,000 excluding taxes.
Your insurer may, if necessary, turn against the insurers of other premises involved in the loss, but only for damage greater than €1,600 excluding taxes.
No application of the IRSI Convention
If the insurer of the premises where the fire broke out agrees to grant you a compensation that suits you, the file will be closed after payment.
In case of disagreement on the liability of the insurer or on the amount of compensation, you will have to bringing the matter before the courts.
The source of the loss is outside your home
If the fire or explosion occurred in another dwelling, or in the common areas of your building, it is the insurer of the dwelling concerned or the insurance of the co-ownership concerned that must compensate you.
The insurer will offer you compensation based on the expert report.
If you are not satisfied, you can bringing the matter before the courts to seek greater compensation.
The time limit for payment of compensation is not uniformly set by law. The insurer must compensate the insured within a reasonable time, which depends on the complexity of the claim and the time required for expert appraisal.
In practice, for a fire or explosion, the insurance contract generally provides for:
- the payment of a provisional allowance in the 2 months following the receipt of the estimated loss statement or the compensation decision,
- then the regulation of the balance within an overall time frame of approximately 3 months from the declaration of the loss, except in exceptional cases (for example, long expertise, dispute).
As regards insurance, the limitation period is of 2 years from the event that gave rise to the request. This means that you have 2 years to take any action against your insurer if the compensation does not satisfy you or if it is delayed.
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National Institute of Consumer Affairs (INC)