How to obtain a certificate of rights (Vital certificate)?

Verified 07 August 2026 - Public Service / (Prime Minister)

The steps you need to take to obtain a certificate of entitlement vary depending on your plan, whether you are in the general plan or another plan (examples: MSA: titleContentpublic service mutual funds, special schemes). The attestation of rights may be essential for certain procedures related to everyday life.

Warning  

The paper copy of the information contained in your Vitale card, which is transmitted to you at the same time as the card, has not attestation of rights value.

General scheme

You have several ways to obtain a certificate of rights:

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Online

You can download the certificate from your ameli account:

Obtain a certificate of entitlement (general scheme)

Please note

If you don't have an account yet, you can create it online, by phone or in a reception point.

Via the application

You can also obtain the certificate of rights from the Ameli Account app for smartphone, available on the App Store and Google Play. 

Ameli has made available a video explaining how to retrieve his certificate of rights online. :

Vidéo - Tutos ameli: How to get your certificate of rights online?

You want to recover your certificate of rights? It's very easy and very fast. Log in to your #CompteAmeli, and in just a few clicks, download it as a PDF. You can print it out or send it by email.

On site

You can go there.

Who shall I contact

By phone

If you don't have an email account and can't get around, you can contact an advisor by phone. 

Who shall I contact

  • To obtain information about your rights and procedures, ask a question about your file, report a change in situation, consult your refunds or obtain a certificate of rights.

    By phone

    3646

    Open Monday to Friday.

    Be careful : hours may vary depending on your department.

    As a rule, opening hours are at least from 8:30 am to 5:30 pm.

    Free service + price call, from a landline or mobile phone.

    From Mayotte, call 02 69 61 91 91:

    • Monday to Thursday from 7:30 am to 2:30 pm
    • Friday from 7:30am to 12pm

    From the foreigner +33 1 84 90 36 46 (free service + price of a call).

    To facilitate the answers and to identify you, remember to bring yourVitale card before contacting Health Insurance.

    By video interpretation (you are deaf or hard of hearing)

    If you are deaf or hard of hearing, you can contact a advisor by video-interpretation.

This certificate is essential to prove that you are a member of the Health Insurance in particular in the following situations:

Other schemes

For persons affiliated to a plan other than the general plan (e.g MSA: titleContentpublic service mutual societies (for certain public officials), contact the parent organization.

The organization will tell you how (for example: email, telephone...) request the certificate of rights.

This certificate is essential to prove that you are a member of the Health Insurance in particular in the following situations:

Who can help me?

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