RecallConso identifies recalls of dangerous or defective products

What is RappelConso?

ConsoReminder is a public site, accessible to all, that lists recalls of food and non-food products identified as posing a risk to health or safety. Set up by the Directorate-General for Competition, Consumer Affairs and Fraud Prevention (DGCCRF), it aims to increase the transparency of the recall process and facilitate the management of alerts by professionals, while protecting consumers.

The site offers a simple and efficient navigation: you can search for a product by category (toys, household appliances, hygiene…), filter the results by date, brand or type of risk, and consult detailed sheets for each recall. The data are also available in open data and a system ofreal-time alerts allows you to receive new reminders as soon as they are published.

What to do in case of product recall?

If you have a recalled product:

• don't use it anymore and immediately set it aside;
• check the information on the site callback.conso.gouv.fr : photo, batch number, brand, distributor… ;
• follow the instructions return to the store, destruction of the product or contact with the manufacturer;
• monitor your health unusual exposure or symptoms;
• keep proof of purchase (receipt, packaging, photos);
• inform your entourage to avoid further accidents.

To learn more, consult the frequently asked questions on the RappelConso website.

What are the latest products withdrawn from the market?

In September 2025, the DGCCRF and the European authorities obtained the withdrawal of a dozen dangerous products sold in marketplace on platforms such as Amazon, Temu, Shein, AliExpress, Cdiscount or eBay. These items, often made in China, presented serious risks: burns, electrocution, suffocation, chemical contamination, etc

The products concerned included:

• non-compliant toys (chemical or mechanical hazards);
• defective electrical appliances;
• cosmetics and tattoo inks containing prohibited substances.

Find the list of the most recently recalled references.

Complementarity with SignalConso

RappelConso works in addition to SignalConso, another public platform that allows you to report directly anomalies or disputes related to your purchases. While RappelConso informs about products already identified as dangerous.

To view current reminders: callback.conso.gouv.fr

To report a problem: signal.conso.gouv.fr

Reminder of good practices before buying

The DGCCRF recommends several best practices to limit risks before making your purchase:

• give priority to European sellers, who are subject to stricter safety standards;
• check the presence of the CE marking on toys, electrical appliances, etc.;
• be wary of too low prices, they can hide counterfeits or non-compliant products;
• read customer reviews and data sheets carefully before buying.