Démarche en ligne

Make a complaint to the La Poste group (Online Service)

In the event of a dispute with the La Poste group, you must make a complaint to the service concerned before contacting the Ombudsman.

If you have not received a reply within 2 months, you can contact the mediator (up to 1 year after filing your complaint).

    Go to the online procedure

    For details, please use the practical information sheets :

    J'ai réalisé une démarche administrative

    Je donne mon avis sur Services Publics +. L'administration concernée me répondra.

    Je donne mon avis

    Émetteur de la démarche en ligne : La Poste

    Verified 24 August 2023 - Directorate for Legal and Administrative Information (Prime Minister)